ServiceNow Developer

Updated June 2025
4.8 /5
(80)
Overview Course Highlights Course Details Why Choose Us?

Overview

The ServiceNow Developer Course is a comprehensive training program designed for individuals aspiring to master one of the world’s leading ITSM platforms. ServiceNow is widely adopted by global enterprises to streamline IT operations, automate business processes, and enhance service delivery across departments like IT, HR, Facilities, Security, and more.

This course equips learners with hands-on knowledge and real-world skills in ServiceNow development, administration, and automation. From managing ITSM modules like Incident, Problem, and Change to advanced concepts like scripting, integrations, and custom application development, our curriculum prepares you for high-impact roles such as ServiceNow Developer, Technical Consultant, Automation Engineer, and Platform Owner.

Whether you're from a technical or non-technical background, this course provides the foundational and advanced knowledge required to thrive in ServiceNow environments, opening doors to premium job opportunities in the IT industry.

Course Highlights

  • 🔹 100% Job Guarantee – Pay only after placement

  • 🔹 Live Online Classes by industry experts

  • 🔹 Hands-on Practice Projects simulating real-world IT scenarios

  • 🔹 Mock Interviews & Resume Assistance

  • 🔹 Covers ITSM, Automation, Integration, Scripting, and Reporting

  • 🔹 Preparation for Certified System Administrator (CSA) and developer certifications

  • 🔹 Access to real-time ServiceNow instance for lab work

  • 🔹 Ideal for both freshers and working professionals

Course Details

Curriculum

1. ServiceNow Administration & Configuration

  • Introduction to the ServiceNow platform and architecture

  • User and group management, roles, and access controls

  • Configuration of forms, lists, tables, modules, and navigation

  • Application and module creation

  • Dictionary, UI actions, and system settings

2. Incident, Problem, and Change Management

  • Overview of ITIL processes in ServiceNow

  • Incident lifecycle, SLA configuration, and auto-assignment rules

  • Problem management workflows and root cause analysis

  • Change Request (RFC) creation, risk assessment, approvals, and CAB

3. Service Catalog & SLA Management

  • Designing service catalog items, record producers, and order guides

  • Building catalog workflows with dynamic approvals

  • SLA creation, conditions, escalations, and reporting on SLA breaches

4. Scripting & Automation in ServiceNow

  • JavaScript essentials for ServiceNow

  • Client-side scripting: UI Policies, Client Scripts

  • Server-side scripting: Business Rules, Script Includes, Glide API

  • Scheduled Jobs, Notifications, and Flow Designer

5. ServiceNow Reporting & Dashboards

  • Report types and creation: List, Bar, Pie, Pivot, and Multi-level

  • Creating performance analytics widgets

  • Designing interactive dashboards for ITSM monitoring

6. Integration & Advanced Development

  • REST and SOAP API integration techniques

  • MID Server configuration for hybrid environments

  • Creation of custom portals using Service Portal

  • Developing scoped applications with App Engine Studio

7. Hands-On Projects & Real-World Scenarios

  • Implementing complete ITSM suite in sandbox environment

  • Automating onboarding requests through workflows

  • Developing integration between ServiceNow and third-party systems

  • Team-based project simulating an enterprise IT setup

  • Mock interviews based on actual job roles

Why Choose This Course

✅ Placement First, Payment Later: We believe in outcomes. That’s why you pay only after you land a job in ServiceNow.

✅ Mentorship by Real Developers: Learn directly from ServiceNow developers with hands-on implementation experience in global MNCs.

✅ Real-Time Instance Access: Practice in actual ServiceNow environments with guided labs and scenario-based assignments.

✅ Tailored for Career Changers: Even if you're from a non-technical background, we help you transition into high-paying IT roles.

✅ 100% Placement Support: From resume building to mock technical interviews and job referrals, we’re with you till you get placed.

✅ Live Interactive Classes: No boring recordings. Engage in doubt-clearing, real-time discussions, and collaborative learning.

✅ Industry-Relevant Projects: Our curriculum is based on actual job requirements from companies hiring ServiceNow professionals.