Overview
The ServiceNow Developer Course is a comprehensive training program designed for individuals aspiring to master one of the world’s leading ITSM platforms. ServiceNow is widely adopted by global enterprises to streamline IT operations, automate business processes, and enhance service delivery across departments like IT, HR, Facilities, Security, and more.
This course equips learners with hands-on knowledge and real-world skills in ServiceNow development, administration, and automation. From managing ITSM modules like Incident, Problem, and Change to advanced concepts like scripting, integrations, and custom application development, our curriculum prepares you for high-impact roles such as ServiceNow Developer, Technical Consultant, Automation Engineer, and Platform Owner.
Whether you're from a technical or non-technical background, this course provides the foundational and advanced knowledge required to thrive in ServiceNow environments, opening doors to premium job opportunities in the IT industry.
Course Highlights
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🔹 100% Job Guarantee – Pay only after placement
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🔹 Live Online Classes by industry experts
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🔹 Hands-on Practice Projects simulating real-world IT scenarios
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🔹 Mock Interviews & Resume Assistance
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🔹 Covers ITSM, Automation, Integration, Scripting, and Reporting
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🔹 Preparation for Certified System Administrator (CSA) and developer certifications
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🔹 Access to real-time ServiceNow instance for lab work
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🔹 Ideal for both freshers and working professionals
Course Details
Curriculum
1. ServiceNow Administration & Configuration
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Introduction to the ServiceNow platform and architecture
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User and group management, roles, and access controls
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Configuration of forms, lists, tables, modules, and navigation
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Application and module creation
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Dictionary, UI actions, and system settings
2. Incident, Problem, and Change Management
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Overview of ITIL processes in ServiceNow
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Incident lifecycle, SLA configuration, and auto-assignment rules
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Problem management workflows and root cause analysis
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Change Request (RFC) creation, risk assessment, approvals, and CAB
3. Service Catalog & SLA Management
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Designing service catalog items, record producers, and order guides
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Building catalog workflows with dynamic approvals
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SLA creation, conditions, escalations, and reporting on SLA breaches
4. Scripting & Automation in ServiceNow
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JavaScript essentials for ServiceNow
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Client-side scripting: UI Policies, Client Scripts
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Server-side scripting: Business Rules, Script Includes, Glide API
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Scheduled Jobs, Notifications, and Flow Designer
5. ServiceNow Reporting & Dashboards
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Report types and creation: List, Bar, Pie, Pivot, and Multi-level
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Creating performance analytics widgets
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Designing interactive dashboards for ITSM monitoring
6. Integration & Advanced Development
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REST and SOAP API integration techniques
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MID Server configuration for hybrid environments
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Creation of custom portals using Service Portal
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Developing scoped applications with App Engine Studio
7. Hands-On Projects & Real-World Scenarios
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Implementing complete ITSM suite in sandbox environment
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Automating onboarding requests through workflows
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Developing integration between ServiceNow and third-party systems
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Team-based project simulating an enterprise IT setup
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Mock interviews based on actual job roles
Why Choose This Course
✅ Placement First, Payment Later: We believe in outcomes. That’s why you pay only after you land a job in ServiceNow.
✅ Mentorship by Real Developers: Learn directly from ServiceNow developers with hands-on implementation experience in global MNCs.
✅ Real-Time Instance Access: Practice in actual ServiceNow environments with guided labs and scenario-based assignments.
✅ Tailored for Career Changers: Even if you're from a non-technical background, we help you transition into high-paying IT roles.
✅ 100% Placement Support: From resume building to mock technical interviews and job referrals, we’re with you till you get placed.
✅ Live Interactive Classes: No boring recordings. Engage in doubt-clearing, real-time discussions, and collaborative learning.
✅ Industry-Relevant Projects: Our curriculum is based on actual job requirements from companies hiring ServiceNow professionals.

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Lectures45 lectures
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LanguageEnglish
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Regular Classes begin from
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Max CTC
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Avg CTC
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Free Demo Starts On
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Customer Reviews
The ServiceNow course at CareerCracker Academy gave me everything I needed to break into ITSM. I had no prior background in scripting, but the way they taught JavaScript and server-side automation was very beginner-friendly. The hands-on projects helped me crack the interview at Infosys, where I now work on Service Catalog and SLA Management. Highly recommended.
The Change Management module helped me understand real-world IT workflows, and the scripting lessons were a game changer. After completing the course, I got placed as a ServiceNow Developer at TCS. The instructors really focus on industry relevance, and the mock interviews were extremely helpful.
Before joining this course, I only had a basic IT background. Thanks to the detailed explanation of Incident and Problem Management, I now work on a live ServiceNow instance at Wipro. The integration section using REST APIs also helped me during my interview process. The course truly bridges the gap between learning and getting hired.
The best part of the course was the section on scripting and automation. It opened up freelance opportunities for me, and I’ve already delivered Service Catalog solutions to two international clients. CareerCracker’s real-world scenarios and project-based learning approach are spot on for anyone aiming to work independently or upskill fast.
I had tried learning ServiceNow from YouTube tutorials but always felt stuck. This course structured everything—from Administration and Configuration to advanced app development. What stood out was the Reporting & Dashboards module, which I now use daily in my role at Cognizant.
Thanks to the hands-on labs and mock projects, I was job-ready in under three months. I appreciated how the instructors explained every Glide function in detail. The MID Server setup module was particularly helpful for my HCL interview. Great value for anyone serious about starting in ITSM.
I was a fresh graduate with no real exposure to corporate IT, but this course changed everything. I loved the way the course covered Service Catalog and scripting together—it gave me the confidence to build workflows from scratch. I landed a junior developer role within weeks of completing the course.
The hands-on projects were a game-changer! After finishing the course, I landed a role as a ServiceNow Admin at an IT services firm within a month.
Coming from a non-coding background, I was nervous, but the scripting section was taught so clearly that I now automate tasks at my new job in an MNC.
Career Cracker's integration module was incredibly valuable. I now work on REST API integrations as a ServiceNow Developer in a fintech company.
The section on Incident and Change Management helped me ace my interview. I'm now working as a ServiceNow Consultant in Bangalore.
Learning SLA Management and Catalog Design gave me the confidence to redesign workflows at my current company. Got promoted within 3 months.
The mock interviews were very realistic. I cracked a role with HCL as a ServiceNow Admin. Best investment I've made this year.
I loved how the course explained ServiceNow tables and form design. I now work as a Junior Developer and am already building custom applications.
Hands-on labs were super practical. I used the same knowledge in my interview test and now work at Infosys as a ServiceNow Developer.
Client-side scripting used to scare me. But after this course, I'm writing UI Policies and Script Includes confidently at my new job.
I transitioned from desktop support to ServiceNow support analyst thanks to this course. Solid foundation and industry-relevant training.
Reporting and Dashboard creation was my favorite part. Now I prepare KPI reports weekly in my current ITSM analyst role
The change management lessons were spot on. Helped me answer tricky process-based questions in my job interview.
CareerCracker’s scripting module gave me a strong edge. I'm automating workflows like a pro in my current company!
Thanks to the project work, I had something to show on my resume. Got hired as a fresher into a mid-sized tech firm.
Clear explanation, great support team, and in-depth coverage. Got placed in Pune as a ServiceNow Associate within 45 days.
The way they taught MID Server setup and integrations was better than any YouTube tutorial. Definitely worth it.
Real-world scenarios prepared me well for my ServiceNow platform interview at a major IT services provider. Highly recommended.
From no knowledge of ITSM to configuring ServiceNow modules—this course made me job-ready. Joined TCS as a junior developer.
Great mentorship and real-world projects. I got recruited through campus placement as a ServiceNow Trainee.
I struggled with understanding workflows before, but now I confidently manage custom flows at work. Thanks, CareerCracker!
Dashboards and analytics are now my strong suit. My reporting work impressed my manager enough to give me more responsibilities
They teach scripting from scratch. Even with limited coding background, I now write Business Rules and Glide scripts at work.
The best part is the group projects—they simulate a real IT work environment. That experience helped me stand out in interviews.
All modules are well-structured. Landed a job as a ServiceNow Admin with help from the academy's placement support.
always wanted to work in ITSM but didn't know how to start. This course gave me direction and a job!
The Service Catalog module helped me understand business logic better. I was able to configure complex service offerings in my interview test.
Solid focus on real-time challenges and hands-on implementation. That's exactly what the recruiter liked during my technical round.
I did the course while working full-time. Now I’ve transitioned into a dedicated ServiceNow Developer role.
Learning how to configure forms and tables was eye-opening. The trainers break down complex topics beautifully.
My background was in telecom. This course helped me pivot into ITSM, and I now work at an international BPO as a ServiceNow Admin.
Best course if you’re looking to build a ServiceNow portfolio. Their resume and interview tips are also really helpful.
I got placed at Cognizant as a fresher! Their mock interview prep made all the difference.
The automation section is very strong. I’ve implemented over 5 workflows already in my first month at work.
Joining this course was the turning point in my career. I’ve gone from support engineer to ServiceNow platform specialist.
I now understand how ITSM works in real businesses. This course bridges the gap between theory and practice.
The instructors are industry veterans and it shows in the way they teach integrations and scripting. Got hired within 6 weeks.
With a non-technical degree, I wasn’t sure I could do it—but the trainers made learning fun and approachable.
"The glide scripting examples were super useful. I even reused one of the scripts in my new job!"
CareerCracker helped me transition into IT from HR. The job placement support was genuine and effective.
I especially appreciated the module on reporting and dashboards. I’ve already created automated dashboards for our IT team.
Got a job as a ServiceNow Trainee right after completing the course. Every topic is job-focused and relevant.
Excellent content, real-life use cases, and great mentorship. I’m now working in a US-based ServiceNow project from India.
CareerCracker Academy provided the perfect foundation for my ServiceNow journey. The training was practical, focused on real-world implementations, and helped me land a role at Infosys as a ServiceNow Developer with a CTC of 9 LPA. The mock interviews really prepared me for the actual job rounds.
Coming from a non-IT background, I was nervous, but CareerCracker made everything simple and approachable. Their hands-on ServiceNow projects helped me crack a position at Capgemini with a CTC of 10.5 LPA. Grateful for the constant mentor support!
I enrolled to shift my career into the ServiceNow domain, and CareerCracker delivered exactly what I needed — live tool access, real-time scenarios, and placement preparation. I’m now working with TCS Digital at a CTC of 12 LPA.
CareerCracker Academy gave me a rock-solid understanding of ServiceNow development. With guidance from trainers, I was able to secure a role at Persistent Systems with a CTC of 8.2 LPA. The course content is gold!
I can recommend CareerCracker. The structured learning path, clear explanation of workflows and scripting, and weekly assessments helped me get placed at Cognizant as a ServiceNow Developer for 9.5 LPA.
Thanks to CareerCracker, I now work at Mindtree as a ServiceNow Consultant. Their real-time project guidance and interview grooming sessions were extremely helpful. My current package is 10 LPA, and I owe it to their training.
From learning the basics to mastering ServiceNow scripting, this course covered it all. I cracked a job at Wipro Digital with a CTC of 11 LPA. A special shoutout to the faculty for their constant feedback and practical training.
From learning the basics to mastering ServiceNow scripting, this course covered it all. I cracked a job at Wipro Digital with a CTC of 11 LPA. A special shoutout to the faculty for their constant feedback and practical training.
I’m truly grateful to CareerCracker Academy. The detailed sessions on Flow Designer, Integration Hub, and scripting were excellent. I got placed at NTT Data with a package of 9.8 LPA. Would definitely recommend to aspiring developers!
CareerCracker doesn’t just teach — they coach you to become job-ready. The ServiceNow assignments and mock interviews helped me secure a ServiceNow Developer role at IBM with a CTC of 13.2 LPA.
I’m now working with Tech Mahindra in the ServiceNow domain, drawing a CTC of 8.5 LPA. The course covered everything from incident management to integration use cases. Thank you, CareerCracker!
The hands-on experience and career-focused mentoring helped me crack a ServiceNow Developer role at HCLTech with 10.2 LPA. This course is perfect if you want to build a strong ServiceNow foundation.
What stood out for me was the way CareerCracker explained scripting and automation in ServiceNow. I’m now at Zensar Technologies with a package of 8.9 LPA. Excellent mentorship throughout the course.
CareerCracker made me job-ready in just a few weeks. Their trainers are top-notch and the curriculum is relevant to today’s ITSM roles. I’m now working at Birlasoft with a CTC of 11.4 LPA.
From Resume building to cracking technical interviews, CareerCracker guided me throughout. I’ve joined Infosys as a ServiceNow Specialist with a CTC of 10 LPA. Their mock interview support was excellent!
CareerCracker’s ServiceNow course changed my life. I landed a role at LTI (L&T Infotech) with a CTC of 12.5 LPA. Their training on custom application development helped me stand out during interviews.
This academy teaches with the goal of employment. I joined with minimal coding knowledge and now work as a ServiceNow Developer at Accenture with a CTC of 13 LPA. Real-time scenarios made a huge difference.
My experience with CareerCracker has been phenomenal. I got placed at Hexaware Technologies after the course with a CTC of 9 LPA. The integration module helped me a lot during the technical rounds.
CareerCracker’s placement assistance is unmatched. The training covered everything from UI Policies to Workflows and REST integrations. I'm now at Infosys BPM with a package of 8.4 LPA.
I cracked a ServiceNow Developer job at Mphasis with CTC of 10.6 LPA, all thanks to CareerCracker’s structured curriculum and tool access. They prepare you not just for jobs, but for actual performance in the role.
I highly recommend CareerCracker for anyone trying to break into the ServiceNow ecosystem. Their faculty is extremely helpful, and I was able to land a job at DXC Technology with a CTC of 11.8 LPA.
CareerCracker helped me transition from a testing role to ServiceNow development. I now work with Oracle as a ServiceNow Engineer with a CTC of 15.2 LPA. The real-time assignments made all the difference.
After completing the course, I received multiple interview calls and finally joined HSBC Tech India with a package of 17 LPA. The hands-on projects were amazing. Couldn’t have done it without CareerCracker.
Their way of teaching is very student-centric. Everything was taught using real-life business use cases. I'm currently placed at Barclays India with a CTC of 21 LPA.
Thanks to the excellent training and placement support at CareerCracker, I got placed as a ServiceNow Developer at JPMorgan Chase with a CTC of 23.5 LPA. Their scripting and automation training is outstanding.
The course helped me stand out in technical interviews. I'm now working at EY GDS with a CTC of 18 LPA. CareerCracker’s interview preparation sessions gave me the edge I needed.
From hands-on sessions to real-time problem solving, everything was well planned. I got selected at Deloitte with a package of 20 LPA. Best decision I ever made for my career.
The CareerCracker team is very supportive. I received offers from two companies after completing their ServiceNow course and finally joined Siemens Healthineers with a CTC of 16 LPA.
This course is the reason I transitioned into the ServiceNow space and got placed at ZS Associates with a CTC of 14.5 LPA. Their curriculum is comprehensive and aligned with industry needs.
I had no prior experience in ITSM tools, but CareerCracker's step-by-step approach helped me understand ServiceNow from scratch. I'm now at PwC India with a package of 22 LPA.
CareerCracker helped me go from zero to ServiceNow certified professional. I was placed at Goldman Sachs with a CTC of 25 LPA! Their training on automation workflows and scripting truly prepared me for this opportunity.